Attire & Preparation

For enhanced relaxation and comfort, please arrive 15 minutes prior to your appointment time.

Please feel free to wear your own loose-fitting clothing. During most treatments, we will be working from the décolleté and up, and we will provide you with a spa gown.

Shaving is recommended, but not necessary, for men prior to a facial. If you choose to shave prior to your facial, be sure to do so at least two hours prior to your appointment. Shaving is not recommended prior to body treatments or hair-removal services. It is recommended that contact lenses be removed for the facial treatments.

Medical Conditions & Allergies

When booking your appointments, please notify us about any physical ailments, medical conditions and allergies. This will allow us to further personalize your treatments. Special circumstances may include pregnancy, high blood pressure, heart conditions or other medical conditions. Skin care procedures and waxing services have specific contraindications related to pregnancy and prescription drugs.

Cancellation Policy

Our appointments are confirmed 48 hours in advance, and a reminder is sent again 24 hours before your appointment.  Since the services are reserved for you personally, a cancellation fee will apply as followed:

  • Less than 24-hour notice will result in a charge equal to 50% of the reserved service amount.

  • “NO SHOWS” will be charged 100% of the reserved service amount.  

  • A credit card is requested to "HOLD" your appointment and will only be charged if you miss your appointment.