Privacy Policy

UPDATED JULY 15, 2019

Moonstone Skin and Body Care is dedicated to establishing trust with you, our customer, and to protecting your privacy. All personal identifying information collected by us will be used for the sole purpose of maintaining our relationship with you. Our contact information is as follows:

Moonstone Skin and Body Care
818 Grant Avenue
Novato, CA 94945
(415) 898-0426
www.moonstoneskincare.com

When you sign up for services with Moonstone Skin and Body Care or make a purchase on our website, you will be asked to provide contact and payment information. The contact information will include your name, address, phone number and email address. The payment information typically includes your credit card number and information necessary to conduct a credit card transaction for the services purchased on our website.

How We Collect Your Information

We either collect personally identifying information ourselves, through registration, sign-up or order forms, or we use a third-party to collect that information on our behalf, only as necessary to conduct a transaction. We utilize Vagaro, Squarespace and Constant Contact to provide much of the underlying technology necessary for our website, online gift certificate program, and/or other services. Following is their contact information:

Vagaro, Inc
4120 Dublin Blvd, Suite 110
Dublin, CA 94568
www.vagaro.com

Squarespace, Inc.
225 Varick Street, 12th Floor
New York, NY 10014
www.squarespace.com

Constant Contact
10 Corporate Drive, Suite 300
Burlington, MA 01803
www.constantcontact.com


What Information We Collect

Information that You Give Us

Moonstone Skin & Body Care collects contact information such as the name, address, telephone, professional or personal e-mail address, title within and name of organization and credit card details of website visitors who voluntarily submit that information via our website, email, telephone, social media or otherwise, for instance when website visitors subscribe to receive our newsletters and updates, or make purchases through our website.

Technical Usage Information

When you visit the website, we automatically collect the information sent to us by your computer, mobile phone, or other access device. This information includes: your IP address; mobile network information; device information including, but not limited to device type and operating system; standard web information, such as your browser type and the pages you access on our Website.

How We Use Your Information

We only use personally identifying information to conduct, facilitate or in furtherance of a transaction. For example, we use personally identifying information to charge a credit card for services. We will also send transactional notices to a purchaser and their gift recipient(s), including reminders that a service or gift certificate has not yet been redeemed.

We may, only to support a particular transaction, release your personally identifying information to a third-party, such as a credit card processor, delivery company, or other third-party as would be necessary to complete the transaction with us. If we do this, rest assured that we would only release the minimal information necessary to process the relevant transaction.

If you allow us (i.e. by "opt in" when you sign up or register with us), we may send you polite marketing messages, such as reminders of upcoming holidays or gift giving ideas.

We may aggregate limited demographic information, purchasing behaviors or web traffic patterns. This information will not be tied or traceable to any personally identifying information.

Cookies & Tracking Technology

Moonstone Skin & Body Care’s website is hosted by Squarespace, a third-party website hosting and management platform. Squarespace is the technical provider of the cookies implemented on Moonstone Skin & Body Care’s Website. These cookies are used to collect (i.e., gather, analyze and store) technical information about how website visitors use our website (i.e., about the browsing activities of Website visitors, site traffic, page views and click throughs). This technical information includes the visitor’s IP address, browser type, ISP, referring page, operating system, date/time, and clickstream data (meaning data about the pages you visit on our website). This data is used to improve Moonstone Skin & Body Care’s service, compile reports and enhance the experience of Moonstone Skin & Body Care’s website visitors. The reports disclose website trends without identifying individual visitors. You can learn more about Squarespace’s cookie policy and opt out at www.squarespace.com/cookie-policy.

You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service, affecting your website experience. You can find more information about cookies and how to manage them at www.allaboutcookies.org.

Sharing with Third Parties

We will never sell, intentionally release or otherwise make available your personally identifying information to third-parties that are not required for a specific transaction that you request, unless otherwise compelled by law or court order.

We will share your personal information only with selected third parties including these categories of recipients:

  • IT Services providers located in the United States that provide us with SaaS services, including Vagaro and Constant Contact, who we use to store our customer relationship management information;

  • Analytics and search engine providers located in the United States, including Squarespace, that assist us in the improvement and optimization of the website;

  • Credit card and payment provider Vagaro, located in the United States, that allow visitors to our website to make safe and secure purchases using a major credit card. All of the information collected through these services is encrypted. Vagaro does not sell, trade, rent or share your information with any entity other than Moonstone Skin & Body Care, which receives your payment.

Security

We protect personally identifying information both online and offline. Online, account information is protected by the leading industry standard method of Secure Socket Layer (SSL) encryption. All credit card information is encoded and protected using multiple layers of network security, including firewall protection. Offline, personally identifying information is also protected in our office. Our employees are well informed about our privacy practices, and access to customer information is restricted to what is necessary to perform their specific tasks. Moreover, we notify our employees of any changes to our Privacy Policy and corresponding requirements, and we possess polices and procedures to handle privacy complaints and security threats or breaches.

Updates to Your Personal Information

You can review or update your personal information or change the status of your "opt-in" anytime you conduct a transaction with us. Alternatively, you may contact Moonstone Skin and Body Care via info@moonstoneskincare.com or call (415) 898-0426, where we would be happy to assist you.

Changes to this Privacy Policy

You can check this website for changes, and we encourage you to contact us via info@moonstoneskincare.com with any questions you have about any changes to any of our policies. Without your express consent, we will never materially change our policies and practices to make them less protective of your personally identifying information.